ValleyPBS Privacy Policy

Protecting the privacy of our web site visitors is very important to ValleyPBS. Because we gather certain types of information about our users, we want to make sure you are informed of the ways in which we may and may not use the information you transmit to us when you visit This statement discloses the privacy practices for all ValleyPBS Web sites.

This privacy policy covers three categories:

  • Information you supply voluntarily when you visit
  • Anonymous statistics collected automatically as you browse the site
  • Policies related to children.

1. Voluntarily-Supplied Information
We will not collect personally identifiable information from you, other than what you supply to us on a voluntary basis. To make use of certain features you need to register and to provide some information as part of the registration process. The information you supply helps us offer you more personalized features, tailoring our site to your interests and making it more useful to you.
In order to participate in some activities, you may be asked to provide some personally identifiable information so we can continually improve the services we offer. For example, we need to know your e-mail address to send you electronic newsletters and for you to participate online in the annual Auction. Knowing some of your program preferences can help us send information tailored to your interests. Supplying such information is entirely voluntary.
The areas of the site in which we collect such information, the information collected and the purpose for collecting that information are described below:

Online Financial Transactions
ValleyPBS’s Web site offers you the convenience of making membership contributions and making purchases via credit card. ValleyPBS takes seriously the need for the security of your account information. As with credit card transactions made over the phone or in person, your credit card information is used only for the purchase or contribution you wish to make.
Our Web financial transaction forms are stored and served from a secure server. This means that each page you view and any information you submit is encrypted on its way between computers (yours and ours). Even in the highly unlikely event that your transmission is intercepted, it will not be usable. All online credit card transactions are done through a secure server using 128-bit encrypted SSL. While browsers vary, most show that the session is encrypted in some way, often in the lower left corner of the screen.

Online pledging
You have the option of making a financial contribution to help support ValleyPBS. When making an online pledge, you must provide your name, mailing address, home telephone number, contribution level and credit card or other payment information. This is the same information we ask of all contributors in order to process pledges. Online contributors must also supply their e-mail addresses. In addition, you have the option of supplying a work telephone number and a thank-you gift request.

Online purchases
You can purchase videos, raffle tickets, Auction items and other goods through the ValleyPBS Web site. When making an online purchase, you must provide your name, mailing address, home telephone number, e-mail address and credit card payment information. This information is handled through our secure server and is required to process and ship orders. It will not be disclosed to any third party.

Volunteer opportunities

If you would like to volunteer your time to support ValleyPBS, you can do so through In order to register as a volunteer, you must provide your name, mailing address, daytime and evening telephone numbers and your e-mail address. This information makes it possible for us to notify you of volunteer opportunities. The details you provide in the comments section of the online form help us match your interests with ValleyPBS’s needs.

Subscription to Electronic Newsletters
ValleyPBS offers free electronic newsletters to all station members. These newsletters include highlights of ValleyPBS programming and other information of interest to ValleyPBS viewers and supporters. To subscribe, you must provide your e-mail address. To remove yourself from the mailing list, follow the instructions at the bottom of any newsletter.

To send us e-mail through the contact ValleyPBS page, you must enter a name and e-mail address, and of course, your comments. In addition, you have the option of entering a city and state. This information is used to respond to your comments. It is also used in aggregate form for statistical purposes.

ValleyPBS occasionally conducts surveys with the option of participating through Apart from program preference information you provide, survey responses are not correlated to any personally identifying information and are used in aggregate form to help us tailor ValleyPBS’s broadcast and online services.

2. Anonymous statistics

ValleyPBS’s Web server automatically collects and logs limited information about your computer’s connection to the Internet when you visit our site. The information collected allows us to make our site more useful to our visitors. We do NOT record your name, address, phone number, e-mail address, credit card number, or any other personally-identifying information. Rather, we do record some or all of the following information:

    • The Internet Protocol Address (IP Address) of the machine you used to access our Web site.
    • Your IP address is a number that lets computers attached to the Internet know where to send you data. Your IP address does not identify you personally. Most Internet Service Providers use a “dynamic” form of assigning IP Addresses. This means that you may have a different IP Address each time you visit Also, many Internet Service Providers use “proxy servers” that provide even more anonymity for visitors. For example, all visitors accessing through America Online will be recorded in our access logs as having the same IP Address.
    • The date and time you visited.
    • The pages you visited on our site.
    • The brand and version of browser you used and the type of computer you used.
    • A list of files you downloaded or viewed.
    • The amount of time you spent viewing or watching/listening to streaming media files.

These data DO NOT contain any personally identifiable information. We use the data for to analyze Web site traffic and make improvements for visitors

Tracking and use of cookies
To help make our sites more responsive to the needs of our visitors, we invoke a standard feature found in browser software, called a cookie, to assign each visitor a unique, anonymous user ID that resides on your computer. Unless you voluntarily identify yourself (through registration, for example), we won’t know who you are, even if we assign a cookie to your computer. A cookie can not read data stored on your computer.
We use cookies to help us tailor our site to your needs and to deliver a better, more personalized service. We may also use cookies to track the pages on our site visited by our users. We can build a better site if we know which pages our users are visiting and how often.
You can refuse cookies by turning them off in your browser. You do not need to have cookies enabled to use However, some features of our site will not work properly if you refuse cookies.

3. Policies for Children
The ValleyPBS/PBS Kids section of is for parents, caregivers and children. It is a place where adults and children can surf together that, like the programs we air, is fun, safe and commercial-free.

ValleyPBS will not knowingly accept personally identifiable information from visitors under the age of 18 who have not obtained permission from their parents or guardians. If your child sends us an e-mail with a question or comment, or enters a contest, we will respond using his or her e-mail and will not store it for future communications.

The ValleyPBS/PBS Kids section of the Web site makes links only to other non-commercial, educational sites directly related to ValleyPBS’s programs and projects. Policies on these sites may vary from those of

Acceptance of the privacy policy
By using this Web site, you agree to the terms and conditions of this ValleyPBS Online Privacy Policy. If you do not agree to these terms and conditions, please do not use this site. We reserve the right, at our sole discretion, to change, modify, add, or remove portions of this policy at any time. Please check this page periodically for any changes. Your continued use of following the posting of any changes to these terms shall mean that you have accepted those changes. If you have any questions or concerns, please contact us.
We assume responsibility only for the information provided by Valley Public Television, Inc. on this site. As a convenience, there are links throughout site that allow you to leave You should be aware that these linked sites are not under ValleyPBS control. We can make no representations to you concerning the content of these sites, nor does the fact that ValleyPBS provides a link serve as an endorsement by ValleyPBS of any of these sites. You should also be aware that the privacy protections afforded by the ValleyPBS Web site may not be afforded by sites linked to the ValleyPBS site.

4. ValleyPBS Terms of use

Welcome to, the Web site of ValleyPBS.

The following rules govern the use of the ValleyPBS Web site. These rules apply to all materials, online communications and other information that is or becomes available on the Web site. By signing on and using you specifically agree to abide by these rules and any future modifications.

(1) Uses Permitted
Material from or any Web site owned, operated, licensed or controlled by ValleyPBS may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. You may download one copy of the materials on any single computer for your personal, non-commercial home use provided you keep intact all copyright and other ownership notices.
Modification of downloaded materials or use of the materials for any other purpose is a violation of copyright and other proprietary rights and is not permitted. The use of any such material on any other Web site or networked computer environment is expressly prohibited. All trademarks, servicemarks, and trade names are proprietary to ValleyPBS, its parent organizations and partners.
You may not frame the ValleyPBS Web site to enclose its content in your site. You may link to sections of our site so long as you do not portray ValleyPBS in a false, misleading, derogatory or otherwise offensive manner. You may not use the ValleyPBS, or any programs related logos as part of the link without permission.

(2) User’s Obligation to Abide by Applicable Law
In connection with the use of, you agree to abide by all applicable federal, state and local laws, including, but not necessarily limited to, those relating such areas as libel, slander, defamation, trade libel, product disparagement, harassment, invasion of privacy, tort, obscenity, indecency, and copyright or trademark infringement. The information available on may include intellectual property that is protected under the copyright, trademark and other intellectual property laws of the United States and/or other countries. Such intellectual property Laws generally prohibit the unauthorized reproduction, distribution or exhibition of all text, photographic and graphic (art and electronic) images, music, sound samplings and other protected materials. The violation of any laws may give rise to civil and/or criminal penalties.

(3) Links
ValleyPBS may provide links to other Web sites or resources. Because we have no control over such sites and resources, you acknowledge and agree that ValleyPBS is not responsible for the availability of external sites or resources. ValleyPBS is not responsible or liable for any content, advertising, products or other materials from such sites or resources. You also agree that ValleyPBS is not responsible or liable, directly or indirectly, for any damage or loss caused by such site or resource.

(4) Comments, Communications and Postings
Visitors to may, in some instances, have the opportunity to post comments, questions, reviews, suggestions or other information on the site. These postings or communications are allowed so long as the content of the message is not illegal, obscene, defamatory, threatening, infringing of intellectual property rights, invasive of privacy, or otherwise objectionable. These postings may not consist of or contain software viruses, political campaigning, commercial solicitation or any form of “spam.” You may not impersonate any person or use a false e-mail address. ValleyPBS reserves the right to remove or edit such content, but does not regularly review posted content. ValleyPBS reserves the right to use these postings and communications as ValleyPBS deems necessary.
You are cautioned that any online communications may not be fully confidential. You should be aware that federal postal regulations do not protect electronic mail. You should also be aware that administrative personnel of ValleyPBS may, in the course of their regular duties, have access to communications for technical or operational purposes. ValleyPBS may also disclose any communications to the extent required by law.

(5) Protection Against Malicious Programming
ValleyPBS will make every effort to insure the safety of content posted to the Web site. However, downloading of software or other materials or any other use of the information on is at your own risk. You are advised to take adequate precautions to minimize any loss to your system caused by malicious programming (e.g. virus, worms), including use of anti-virus programs and proper backup of files. Posting malicious programming to valleypbs.orgis prohibited.

(6) Disclaimer

(7) Release and Indemnity
ValleyPBS cannot be liable for any circumstance that may result from the use or inability to use the Web site due to delays in operation or transmission or any other failure of performance.

(8) Modifications
This User Policy may be modified by ValleyPBS from time to time. Such modifications will be binding on all site visitors as soon as they appear online.

(10) Jurisdiction
The laws of the state of California will govern these terms and conditions and any dispute of any sort that might arise between you and ValleyPBS.

Contact Us
If you wish to report inaccurate information on the Web site, please e-mail or call
toll-free 800-801-6500. If you have any questions or concerns about this Web site, please contact us.
ValleyPBS. Inc. 1544 Van Ness – Fresno, CA 93721 – 800-801-6500